Refund policy
Returns and Refunds:
We want you to love your Ritual Euphorics experience. If your order arrives damaged or incorrect, we’ll make it right.
- Damaged or Incorrect Items: Contact us within 30 days of delivery at contact@ritualeuphorics.com, and we’ll arrange a replacement or full refund.
- Non-Returnable Items: We do not accept returns for dissatisfaction or exchanges unless the wrong product was received.
- Refund Process: Refunds will be processed within 5-7 business days upon receipt of the damaged or incorrect item.
Shipping Costs:
- Return Shipping: We cover the cost of return shipping for products that are returned due to quality issues, damage, or incorrect items.
- Original Shipping Costs: Please note that original shipping costs are non-refundable unless the return is due to a mistake on our part or a product defect.
Non-Returnable Items:
- Gift cards, promotional items, and final sale products are non-returnable.